Shipping policy

Shipping Policy

Thank you for choosing Carol Rose Fine Art. We aim to provide you with a seamless and efficient shipping experience. Please review our shipping policy to understand how we handle the shipping of paintings purchased from our website.

1. Shipping Destinations:

  • We currently offer shipping within the USA. If your country is not listed, please contact us at carol@carolrosefineart.com to inquire about shipping options.

2. Processing Time:

  • Each painting is carefully packaged and prepared for shipping.
  • Please allow 1-3 business days for your order to be processed before it is shipped.

3. Shipping Methods:

  • We offer standard shipping for all orders.
  • Expedited shipping options may be available for an additional fee. Please contact us at carolrosefineart@gmail.com if you require expedited shipping.

4. Shipping Rates:

  • FREE shipping is applied to all paintings.

5. Shipping Carriers:

  • We partner with reputable shipping carriers to ensure the safe and timely delivery of your paintings.
  • The shipping carrier used for your order may vary depending on your location and the size of the painting(s) purchased.

6. Delivery Time:

  • Delivery times vary depending on your location and the shipping method selected.
  • Standard shipping typically takes between 8-12 business days for domestic orders and 15-20 business days for international orders.
  • Please note that delivery times may be affected by factors beyond our control, such as customs delays or inclement weather.

7. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your order using the provided tracking number on the website of the respective shipping carrier.

8. Shipping Restrictions:

  • Some paintings may be subject to shipping restrictions due to their size, weight, or fragility.
  • If a painting is not eligible for shipping to your location, we will notify you before completing your purchase.

9. Shipping Insurance:

  • We include shipping insurance for all orders to protect against loss or damage during transit.
  • In the event that your painting arrives damaged, please refer to our return policy for instructions on how to initiate a return.

10. Undeliverable Packages:

  • If a package is returned to us as undeliverable due to an incorrect shipping address provided by the customer or failed delivery attempts, we will contact you to arrange for reshipment. Additional shipping charges may apply.

11. Contact Us:

  • If you have any questions or concerns about our shipping policy, please contact us at carol@carolrosefineart.com.

By completing a purchase on our website, you agree to abide by the terms and conditions outlined in this shipping policy.

Carol Rose Haug